Data Protection Your Rights Philippines

356jl Privacy Policy

At 356jl, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have over your own information. Please read this page carefully before registering an account.

Your data is never sold to third parties Secure encrypted storage You can request your data anytime No unauthorised data sharing Mobile-first platform for Filipino players Philippines-focused data handling Contact us to update your information Your data is never sold to third parties Secure encrypted storage You can request your data anytime No unauthorised data sharing Mobile-first platform for Filipino players Philippines-focused data handling Contact us to update your information

How We Handle Your Personal Data

A clear, plain-language breakdown of our data practices for Filipino players.

1. Data We Collect

When you register and use the 356jl platform, we collect certain personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser information, and session activity logs each time you access the platform. Identity verification documents — such as a government-issued ID — may be requested as part of our Know Your Customer process to confirm your identity and age. We collect gameplay data including bet history, game preferences, and transaction records to manage your account and detect any irregular activity. Any information you voluntarily provide when contacting our support team is also retained as part of your account record. We only collect data that is genuinely necessary for the purposes described in this policy.

2. How We Use Your Data

The personal data we collect is used primarily to create and manage your 356jl account, process your deposits and withdrawals, and provide you with access to our full range of games and features. We use your information to verify your identity and age in accordance with responsible gaming requirements applicable to players in the Philippines. Transaction and gameplay data helps us detect fraud, prevent money laundering, and ensure the integrity of the platform for all registered members. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. Where you have opted in, we may also send you promotional communications about relevant offers and platform features — you can withdraw this consent at any time. Aggregated and anonymised data may be used internally for platform analytics and service improvement, but this data cannot be used to identify you personally. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.

3. Sharing and Disclosure

356jl does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for their own independent purposes. We may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We will never share your data with other online gaming operators or advertising networks without your explicit consent. Any disclosure made outside of these circumstances will only occur with your prior knowledge and agreement.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Gameplay logs and session data are retained for a shorter period unless they are required in connection with an ongoing investigation or dispute. When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you. You may request the deletion of your personal data at any time, subject to our legal obligations to retain certain records. We will respond to all data deletion requests within a reasonable timeframe and inform you of any data we are legally required to keep. Our retention practices are reviewed periodically to ensure they remain proportionate and compliant.

5. Your Rights Over Your Data

As a registered player on the 356jl platform, you have a number of rights in relation to the personal data we hold about you. You have the right to request a copy of the personal information we hold, to ask us to correct any inaccurate data, and to request that we delete your data where there is no longer a legitimate reason for us to hold it. You may also object to certain types of data processing or request that we restrict how we use your information while a query is being resolved. If you have provided consent for us to send you marketing communications, you can withdraw that consent at any time by contacting us using the details in the footer of this page. We will respond to all data rights requests within 30 days and will not charge a fee for reasonable requests. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

6. Security Measures

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the 356jl platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities as required by applicable law in the Philippines. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 356jl account and to keep your login credentials confidential at all times.

Privacy Questions from Filipino Players

Quick answers to the most common data privacy questions we receive.

No. 356jl does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is used solely to operate your account, process transactions, verify your identity, and comply with our legal obligations as a platform serving players in the Philippines. We may share limited data with trusted service providers who help us run the platform — such as payment processors and identity verification partners — but these partners are contractually prohibited from using your data for their own purposes. If you have any concerns about how your data is being used, you can contact us using the details provided in the footer of this page.

You can request a copy of the personal data we hold about you by contacting our support team using the email address listed in the footer of this page. Please include your registered account name and a brief description of the information you are requesting so we can process your query efficiently. We aim to respond to all data access requests within 30 days. There is no charge for a reasonable data access request. If your request is particularly complex or you have submitted multiple requests, we may extend this timeframe and will notify you accordingly. For more information about your data rights, please review the full Privacy Policy above.

Yes, you can request the deletion of your personal data at any time by contacting us. However, please be aware that we are legally required to retain certain records — such as transaction history and identity verification documents — for a minimum period after account closure in order to comply with anti-money laundering regulations applicable in the Philippines. Data that is not subject to these legal retention requirements will be securely deleted or anonymised upon your request. We will confirm what data has been deleted and what data we are required to keep, along with the reason and expected retention period. If you have further questions about data deletion, our support team is available to assist you.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer to players in the Philippines. When we make a significant change, we will notify registered account holders via email or through a notice on the platform. The updated policy will always be available on this page, and the date of the most recent revision will be indicated at the top of the document. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the 356jl platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes, please contact us using the details in the footer.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how 356jl handles your personal data, our support team is here to help. You can also visit our FAQ page for quick answers, or head to the Responsible Gaming page for player safety resources.