At 356jl, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have over your own information. Please read this page carefully before registering an account.
A clear, plain-language breakdown of our data practices for Filipino players.
When you register and use the 356jl platform, we collect certain personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser information, and session activity logs each time you access the platform. Identity verification documents — such as a government-issued ID — may be requested as part of our Know Your Customer process to confirm your identity and age. We collect gameplay data including bet history, game preferences, and transaction records to manage your account and detect any irregular activity. Any information you voluntarily provide when contacting our support team is also retained as part of your account record. We only collect data that is genuinely necessary for the purposes described in this policy.
The personal data we collect is used primarily to create and manage your 356jl account, process your deposits and withdrawals, and provide you with access to our full range of games and features. We use your information to verify your identity and age in accordance with responsible gaming requirements applicable to players in the Philippines. Transaction and gameplay data helps us detect fraud, prevent money laundering, and ensure the integrity of the platform for all registered members. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. Where you have opted in, we may also send you promotional communications about relevant offers and platform features — you can withdraw this consent at any time. Aggregated and anonymised data may be used internally for platform analytics and service improvement, but this data cannot be used to identify you personally. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.
356jl does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for their own independent purposes. We may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We will never share your data with other online gaming operators or advertising networks without your explicit consent. Any disclosure made outside of these circumstances will only occur with your prior knowledge and agreement.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Gameplay logs and session data are retained for a shorter period unless they are required in connection with an ongoing investigation or dispute. When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you. You may request the deletion of your personal data at any time, subject to our legal obligations to retain certain records. We will respond to all data deletion requests within a reasonable timeframe and inform you of any data we are legally required to keep. Our retention practices are reviewed periodically to ensure they remain proportionate and compliant.
As a registered player on the 356jl platform, you have a number of rights in relation to the personal data we hold about you. You have the right to request a copy of the personal information we hold, to ask us to correct any inaccurate data, and to request that we delete your data where there is no longer a legitimate reason for us to hold it. You may also object to certain types of data processing or request that we restrict how we use your information while a query is being resolved. If you have provided consent for us to send you marketing communications, you can withdraw that consent at any time by contacting us using the details in the footer of this page. We will respond to all data rights requests within 30 days and will not charge a fee for reasonable requests. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the 356jl platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities as required by applicable law in the Philippines. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 356jl account and to keep your login credentials confidential at all times.
Quick answers to the most common data privacy questions we receive.
If you have any questions about this Privacy Policy or how 356jl handles your personal data, our support team is here to help. You can also visit our FAQ page for quick answers, or head to the Responsible Gaming page for player safety resources.